Paris, November 27, 2018 – happytal, a French startup specializing in improving the experience of patients in healthcare settings has announced the closing of a 23 million-euro fundraising round led by AXA Venture Partners (AVP) with participation from longstanding investors Partech, La Compagnie d’Anjou, BPI and a new investor, Alliance Entreprendre.
This new round of fundraising will enable happytal to accelerate rollout in healthcare institutions (hospitals, clinics & EHPAD) in France and abroad. Winner of a Pass French Tech award last July, happytal will also use this fundraising to enhance its technological platform, which is a pioneering force in facilitating and digitalizing patient care.
To carry out these ambitious projects, the company will be recruiting 200 new staff during 2019, mainly in Business Development, Technology and Operations.
Created in 2013 following the founders’ own experiences, happytal’s mission is to revolutionize patients’ quality of life throughout their care journey, from pre-admission to their return home. Patients and their relatives may, among other tasks, complete pre-admission online, request a single room, express their satisfaction in real time & benefit from a concierge service offering a wide range of services to facilitate and make their stay more agreeable: products for well-being, snacks, flowers, personal care products, home help… For these, happytal relies on select local artisans, service professionals and merchants based near the establishment, contributing to growth of the local economy.
Five years since it was founded, happytal can be found at more than 70 establishments in France and Belgium, and has already created more than 300 jobs in local communities and at the Paris headquarters.
Every month, their solution attracts more than 25,000 patients, relatives and hospital staff, with a satisfaction rate of over 95%!
“Our strong growth proves the relevance of our service, which brings technology and people together in a healthcare setting, where institutions that increasingly need simplicity and flexibility. Our dynamic teams and the trust our users place in us allow us to expand our offer, strengthen our workforce and pursue our investments,” says Pierre Lassarat, Co-founder and CEO of happytal.
“We are pleased to welcome new investors – AXA Venture Partners (AVP) & Alliance Entreprendre – and to continue our entrepreneurial adventure with our longstanding investors – Partech and La Compagnie d’Anjou. Their confidence and significant increase in investment are expressions, on the one hand, acknowledging our success and, on the other hand, fulfilling a desire to pursue our growth and make happytal the partner of choice for patients and their families,” shared Romain Revellat, co-founder and CEO of happytal.